Hi Ya'll!
It's been a while.
Mostly because I got a work promotion. To Front Desk Manager. It's a promotion that comes with a lot of work, and a lot of bull to shovel. Not to mention the back up from the fact that the previous manager stopped caring a long while ago about doing all that the job entails.
Suffice to say, it's been a long trail to hike and at times, a trial. I'm still trying to weather the storm with grace, but on occasion I just want to pull my hair out because they frustrate me.
By they, I mean my clerks. Who can't seem to do their job right, and I just don't know how to convince them to care at all. Well, for more than their jobs anyway.
Most days I love interacting with people, yeah sometimes people can act like they are super entitled, and know all about your job, when really there's not a whole heck of a lot one can do about somethings.
What most don't seem to realize is that there is a lot more that goes into making a hotel work, than just being able to give them keys to a room.
So much has to be running smoothly before one can do what one needs to do.
I can say that the promotion comes with a few perks. A pay increase, not huge compared to the hours that I work now, but a bit more.
I also get to see people do a complete 180 when they ask to speak to a manager and I introduce myself as the Front Desk Manager. The look on their faces as they attempt to back track and not seem like such a jerk face. It's hilarious really.
Aaaaannnnd, I'm more than a little twisted for feeling that way, but it's okay. I've known for a long time that I have a twisted sense of humor. I come by it honestly. As in from my mother.
I also have an increased sass level with my promotion. It sort of has to be that way so I can deal with the people who feel so entitled that they get to belittle my clerks. Um sorry, but no. You are welcome to go somewhere else if you wish to be a jerk face to my peeps.
ugh. Sometimes people just make me flip out. People can just be jerks.
Anyway, ya'll have a blessed Spring.
-Jacq
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